FAQS

About Sculptures

How can I order a custom sculpture in a size and design tthat is not
available online?

Please Contact Us with the detailed information of the sculpture you want to order. Our sales representative will be in touch.

What’s your material of the sculptures?

We have bronze sculptures, 304/316 stainless steel scuptures, marble sculptures and fiberglass sculpture.

Do you have sculptures in stock?

We do not have sculptures in stock. All the sculptures are made to order and customized with customers' design.

Do you provide installation service?

We do not currently provide installation services. All our sculptures are easy to install, and we will send you the installation guide when the sculptures are shipped out.

Payment and Refund

Do you support the deposit?

Yes, we support deposits. You can pay 50% of the order upfront and the remaining amount before shipping. Please contact us at YJ-3dcustomsculpture@outlook.com if you want to use a deposit for ordering the items.The custom link will send to you before placing the order.

How to Pay with Paypal without an Account?

Paypal supports checkout as a guest. You can follow the steps as shown.
1. Select " Paypal " when checkout.
2. Select " Checkout as Guest "
3. Choose the cards from Visa, American Express, MasterCard according to your needs.

Can I cancel my order?

We accept order cancellation before the product is shipped or produced. If the order is canceled before the CAD drawing is approved you will get a full refund.If you request to cancel the order after the CAD drawing approved, you would be charged a 50% restocking fee for canceling the order.We cannot cancel the order if the product is already shipped out.
Pls refer to our return & refund to learn more.